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PRIVACY POLICY FOR SHERGROUP AND ALL RELATED TRADING
DIVISIONS WEBSITE
The purpose of this part of our website is to clearly set
out the policy of Shergroup and all its related Trading Divisions.
Shergroup offers a range of services to enforce county court
judgments through the various methods of enforcement. It also
offers additional services involving insolvency, tracing,
process serving, litigation, business process outsourcing,
marketing, and certificated bailiff services.
Firstly we want to make it clear that we respect the privacy
of all individuals who use this website.
Our policy sets out the basis on which data about living individuals,
which we receive from you, may be processed by us via this
website.
We will not disclose any information which can be traced to
you, without your permission unless we are legally entitled
or required to do so, or if we believe that such action is
necessary to protect and/or defend our rights, property or
personal safety and those of our users/customers.
Information Collected
We collect the following data from you:
- information that you provide by filling in our instruction
forms for our various "Tracks" using the pages
on our website. This information includes your personal
details and details of the claim you wish to enforce;
- information which you voluntarily disclose to us by email
or other means;
- information about your computer including, where available,
your IP address, operating system and browser type;
- information about your internet usage obtained using a
cookie file which is stored on the hard drive of your computer.
Uses Made Of The Information
We use information held about you in the following ways:
- to follow your instructions from the Track Form you have
provided to us;
- to process applications submitted by you;
- to ensure that content from our website is presented in
the most effective manner for you and for your computer;
- to administer and otherwise perform our obligations in
relation to any agreement which you may have with us;
- to provide you with information and services that you
have requested from us and otherwise to respond to queries
which you may submit;
- to allow you to participate in interactive features of
our web site where you have chosen to do so;
- to notify you about changes to our web site.
Third Parties Who May Use The Information
We will pass your data to selected third parties who we need
to use in order to ensure that your request for enforcement
is dealt with efficiently. Such third parties may include
without limitation:
- Approved agents of Shergroup
- County Courts
- High Courts
- The Post Office
We may also use your data or permit selected third parties
to use your data:
- to provide you with information about products or services
which may be of interest or benefit to you;
- to conduct market research;
- in the case of our subsidiaries and associate companies
who may be located outside the EEA, so that they can send
you information which may be of interest to you
You have the right to request us not to send such information
or to pass information to third parties for such purpose.
You may exercise that right by objecting to such use when
you respond to the Welcome Email which will be sent to you
when you have registered your details as a user of this website.
We will stop such use as soon as reasonably practicable. However,
if you request us not to pass on such information to third
parties we may not be able to provide any services requested
by you.
Cookies
We also store cookies on your computer when you visit our
website. These cookies will enable us to improve our knowledge
of your use of the web site and whether or not all of the
pages which you request are successfully received. Whilst
these cookies are anonymous, they do allow us to improve our
web site. However, you may also refuse to accept cookies by
activating the setting on your browser, which allows you to
refuse the storing of cookies. However, if you select this
setting you may be unable to access certain parts of our web
site.
Transfer Of Information
It is possible that the information you provide to us maybe
transferred to countries outside the European Economic Area
("EEA"). This may happen if any of our servers are
from time to time located in a country outside the EEA or
one of our service providers is located in a country outside
the EEA. These countries may not have similar data protection
laws to the EEA. If we transfer your information outside the
EEA in this way, we will take steps to ensure that your privacy
rights continue to be protected. In addition, if you access
our website while you are outside the EEA, your information
may be transferred outside the EEA in order to provide you
with such access.
Security
We take security seriously and attempt to provide for the
secure transmission of information from your computer to our
servers by using a secure server. Our secure server software
is the industry standard in encryption technology. It encrypts
all your personally identifiable information including, without
limitation, your name and address, so it cannot be read as
it travels over the internet. Furthermore we strive to ensure
that all customer data we collect is protected against unauthorised
access.
Access To Information
We endeavour to keep all personal information accurate. If
you would like to review the personal information which we
hold about you in accordance with your statutory rights, you
may contact us to request such access for which we may make
an administration charge of £10. We will correct any
errors which you notify to us relating to your data as soon
as reasonably practicable.
Questions about this privacy policy can be addressed to enquiries@shergroup.net.
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